Does GlassesUSA.com has a return policy?
Yes, they do. It’s easy to decide to return glasses but hard to do because of the complicated return policy. So, this article will guide you further about the return policy of Glasses USA.
Glasses USA’s ordering process is effortless, maybe the return process is a bit difficult, but the further process and their money returning procedure are great. Even the returning policy is what makes them best than other online stores. Then let’s look at the return policy of Glasses USA.
Glasses USA has 14 days for you to make a return, if you return your glasses under this period, then you’ll not have to face any trouble. You can return your glasses in under 14 days to Glasses USA after delivery. But if you want to return contact lenses, then you’ve 30-days to do it. If you’re able to return the glasses under a specified period, then you’re entitled to these options, full refund, store credit, or make an exchange. So, you can choose what’s suitable for you. You can return various items at once, like if you had ordered a bunch of glasses on the same date, then after delivery, you can return them under a specified time. You will have a full refund, store credit, or an exchange offer once your return gets confirmed. So, Glasses USA has made it super easy to return glasses, it is completely free no cost, no return charges, and no questions. But this happens when you return your item within a specified time.
How to return glasses to Glasses USA?
Make sure to return glasses within 14 days and contact lenses within 30 days after delivery. Visit the Glasses USA website, go to the return page, fill up the order ID form, then get your prepaid return shipping label printed and attach it to the bag or envelope that contains the glasses you want to return. Lastly, mail the packed package to your nearby USPS drop box. Keep in mind while filling up the order ID form, put the email you used when ordering. It’s a very mandatory step to do and consider. One thing to remember here is that you can only use USPS as a postal service, as it is one of the policies of Glasses USA.
How could you know that Glasses USA received your returned glasses?
When Glasses USA receive your returned glasses or contact lenses, they will let you know via email, and you will receive a confirmation email of the returned item. When your returned item gets confirmed via email, you’ll have a full refund, 100% store credit, or exchange offer if you meet the requirements. If you choose the Refund option, then keep in mind that it takes a maximum of 9-14 days for refund payment to process in your bank account, but it varies with the types of bank accounts.
What should you do if still you’ve not received a refund payment from Glasses USA?
As mentioned before, it takes approximately 14 days for a refund payment to be processed into your bank account. But if it’s been a long time like more than 30 days, and still you’ve not received a refund payment from Glasses USA. Then, you should contact Glasses USA, you can call at 1-844-244-1186 if you don’t want to make a call, then you can email Glasses USA directly.
Are there any glasses of Glasses USA that are not returnable?
After delivery, you must return glasses within 14 days and contact lenses within 30 days. It means unused glasses can be returned, but used items cannot, as it is already used. So, used items cannot be returned to Glasses USA as it is one of their policies, even if we exclude Glasses USA, any store cannot take back used glasses or used items.
Conclusion –
If we compare Glasses USA with other online stores, we’ll come to know that Glasses USA’s return policy is more convenient and simpler. You just need to remember some things while filling up the order ID form, like the email you used while ordering. But yes, it could take some time to get refunds, or store credit, so just be patient during the return process.
- How to track the status of your returned item?
As you can use only USPS as a postal to ship items to the Glasses USA, so you see your returned item status via USPS.
- How much does it take to get store credit?
Approximately it takes 30 days to get store credit. You’ll receive an email containing all the necessary information after returning the item.
- Can you use any other postal service like FedEx except USPS?
No, you can’t because Glasses USA provides shipping labels of USPS only not of any other postal service.
- Where should you paste the printed return shipping label?
Attach the return shipping label on the box or envelope which contains your glasses that are going to be returned.
